HUIDA Privacy Notice

Version Information: 2025V1 Release Date:2025/03/18

Introduction

This Privacy Policy describes how we, as the information collector of the HUIDA’s product software, collect, use, disclose, and safeguard your personal information. Our commitment is to ensure the privacy and security of your personal data throughout the process of using our software and products. "Personal Information" refers to any information that can be used to identify an individual user, such as name, email address, contact number, and other relevant details.

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Huida (HK) Technology Co., Limited, located at Unit 23, 6th Floor, Kin Wah Industrial Building, 136-138 Tai Lin Pai Road, Kwai Chung, Hong Kong and its affiliates (collectively "HUIDA") collect and process your personal information through HUIDA websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together "HUIDA Services"). By using HUIDA Services, you are consenting to the practices described in this Privacy Notice.

• What Personal Information About Customers Does HUIDA Collect?
• For What Purposes Does HUIDA Use Your Personal Information?
• What About Cookies and Other Identifiers?
• Does HUIDA Share Your Personal Information?
• How Secure Is Information About Me?
• What About Advertising?
• What Information Can I Access?
• What Choices Do I Have?
• Are Children Allowed to Use HUIDA Services?
• Conditions of Use, Notices, and Revisions
• Examples of Information Collected

What Personal Information About Customers Does HUIDA Collect?

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect:

• Information You Give Us: We receive and store any information you provide in relation to HUIDA Services. You can choose not to provide certain information, but then you might not be able to take advantage of many of our HUIDA Services.
• Automatic Information: We automatically collect and store certain types of information about your use of HUIDA Services, including information about your interaction with products, content, and services available through HUIDA Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses HUIDA Services and other content served by or on behalf of HUIDA on other websites. Our physical stores may use cameras, computer vision, sensors, and other technology to gather information about your activity in the store, such as the products and services you interact with.
• Information from Other Sources: We might receive information about you from other sources, such as updated delivery and address information from our local partners, which we use to correct our records and deliver your next purchase more easily.

For What Purposes Does HUIDA Use Your Personal Information?

We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:

• To Provide Services: We use your personal information to provide you with the functionality and services offered by the export product software, including but not limited to enabling you to access and use the various features of the software, process transactions, and receive customer support.
• To Improve Our Services: We analyze the usage and other information we collect to understand how users interact with our software, identify areas for improvement, and develop new features and enhancements to better meet your needs and enhance your user experience.
• For Communication: We may use your contact information to communicate with you about important updates, announcements, security alerts, and other information related to the software or your account. We may also use it to respond to your inquiries, feedback, or requests for support.
• Recommendations and personalization. We use your personal information to recommend features, products, and services that might be of interest to you, identify your preferences, and personalize your experience with HUIDA Services.
• Provide voice, image and camera services. When you use our voice, image and camera services, we use your voice input, images, videos, and other personal information to respond to your requests, provide the requested service to you, and improve our services.
• Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws.
• Advertising. We use your personal information to display interest-based ads for features, products, and services that might be of interest to you. We do not use information that personally identifies you to display interest-based ads.
• Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, HUIDA, and others. We may also use scoring methods to assess and manage credit risks.

What About Cookies and Other Identifiers?

To enable our systems to recognize your browser or device and to provide and improve HUIDA Services, we use cookies and other identifiers.

Does HUIDA Share Your Personal Information?

Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with subsidiaries Huida Tech, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

• Transactions involving Third Parties: We make available to you services, products, applications, or skills provided by third parties for use on or through HUIDA Services. We also offer services or sell product lines jointly with third-party businesses. You can tell when a third party is involved in your transactions, and we share customers' personal information related to those transactions with that third party.
• Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, analyzing data, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.
• Business Transfers: As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Huida Tech, Inc. or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
• Protection of HUIDA and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of HUIDA, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
• Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.

How Secure Is Information About Me?

We design our systems with your security and privacy in mind.

• We work to protect the security of your personal information during transmission by using encryption protocols and software.
• We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.
• Our devices offer security features to protect them against unauthorized access and loss of data. You can control these features and configure them based on your needs.
• It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We recommend using a unique password for your HUIDA account that is not used for other online accounts. Be sure to sign off when finished using a shared computer.

What About Advertising?

• Third-Party Advertisers and Links to Other Websites: HUIDA Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services.
• Use of Third-Party Advertising Services: We provide ad companies with information that allows them to serve you with more useful and relevant HUIDA ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this.

What Information Can I Access?

You can access your information, including your name, address, profile information, and purchase history in the "Your Account" section of the website.

What Choices Do I Have?

If you have any questions as to how we collect and use your personal information, please contact our Customer Service. Many of our HUIDA Services also include settings that provide you with options as to how your information is being used.

• As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the HUIDA Services.
• You can add or update certain information on pages such as those referenced in What Information Can I Access?. When you update information, we usually keep a copy of the prior version for our records.
• If you do not want to receive email or other communications from us, please adjust your Customer Communication Preferences. If you don't want to receive in-app notifications from us, please adjust your notification settings in the app or device.
• You may adjust your personalized advertising preferences by visiting Your Ads Privacy Choices.
• The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of HUIDA Services, we recommend that you leave them turned on.
• If you want to browse our websites without linking the browsing history to your account, you may do so by logging out of your account here and blocking cookies on your browser.
• You will also be able to opt out of certain other types of data usage by updating your settings on the applicable HUIDA website (e.g., in "Manage Your Content and Devices"), device, or application. Most non-HUIDA devices also provide users with the ability to change device permissions (e.g., disable/access location services, contacts). For most devices, these controls are located in the device's settings menu. If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer.

In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal information. If you wish to do any of these things, you may go to Data Privacy Queries. Depending on your data choices, certain services may be limited or unavailable.

Are Children Allowed to Use HUIDA Services?

HUIDA does not sell products for purchase by children. If you are under 18, you may use HUIDA Services only with the involvement of a parent or guardian. We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.

Conditions of Use, Notices, and Revisions

If you choose to use HUIDA Services, your use and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, resolution of disputes, and application of the law of the People's Republic of China. If you have any concern about privacy at HUIDA, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Examples of Information Collected

Information You Give Us When You Use HUIDA Services

You provide information to us when you:

• download, stream, view, or use content on a device or through a service or application on a device;
• provide information in Your Account or Your Profile ;
• upload your contacts;
• configure your settings on, provide data access permissions for, or interact with an HUIDA device or service;
• provide information in your any other account we make available that allows you to develop or offer software, goods, or services to HUIDA customers;
• offer your products or services on or through HUIDA Services;
• communicate with us by phone, email, or otherwise;
• complete a questionnaire, a support ticket, or a contest entry form;
• upload or stream images, videos or other files to HUIDA Drive, or other HUIDA Services;
• compile Playlists, Watchlists, Wish Lists , or other gift registries;
• participate in Discussion Boards or other community features;
• provide and rate Reviews;
• specify a Special Occasion Reminder; or

As a result of those actions, you might supply us with such information as:

• identifying information such as your name, address, and phone numbers;
• payment information;
• your age;
• your location information;
• your IP address;
• people, addresses and phone numbers listed in your Addresses;
• email addresses of your friends and other people;
• content of reviews and emails to us;
• personal description and photograph in Your Profile;
• images and videos collected or stored in connection with HUIDA Services;
• information and documents regarding identity, including Social Security and driver's license numbers;
• corporate and financial information;
• credit history information; and
• device log files and configurations, including Wi-Fi credentials, if you choose to automatically synchronize them with your other HUIDA devices.

Automatic Information

Examples of the information we collect and analyze include:

• the internet protocol (IP) address used to connect your computer to the internet;
• login, email address, and password;
• the location of your device or computer;
• content interaction information, such as content downloads, streams, and playback details, including duration and number of simultaneous streams and downloads, and network details for streaming and download quality, including information about your internet service provider;
• device metrics such as when a device is in use, application usage, connectivity data, and any errors or event failures;
• HUIDA Services metrics (e.g., the occurrences of technical errors, your interactions with service features and content, your settings preferences and backup information, location of your device running an application, information about uploaded images and files such as the file name, dates, times and location of your images);
• version and time zone settings;
• purchase and content use history;
• the full Uniform Resource Locator (URL) clickstream to, through, and from our websites, including date and time; products and content you viewed or searched for; page response times, download errors, length of visits to certain pages, and page interaction information (such as scrolling, clicks, and mouse-overs);
• phone numbers used to call our customer service number; and

We may also use device identifiers, cookies, and other technologies on devices, applications, and our web pages to collect browsing, usage, or other technical information.

Information from Other Sources

Examples of information we receive from other sources include:

• updated delivery and address information from our local partners or other third parties, which we use to correct our records and deliver your next purchase or communication more easily;
• account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services;
• information about your interactions with products and services offered by our subsidiaries;
• search results and links, including paid listings (such as Sponsored Links);

Information You Can Access

Examples of information you can access through HUIDA Services include:

• personally identifiable information (including name, email, password, and address book);
• payment settings (including payment card information, promotional certificate and gift card balances, and 1-Click settings);
• email notification settings (including Product Availability Alerts, Delivers, Special Occasion Reminders and newsletters);
• recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
• your content, devices, services, and related settings, and communications and personalized advertising preferences;
• content that you recently viewed;
• voice recordings associated with your account;
• Your Profile (including your product Reviews, Recommendations, Reminders and personal profile);

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [Privacy-Policy@huidatech.cn]. We will respond to your inquiries as soon as possible and take appropriate steps to address your concerns.